American Residential Services Complaints and Reviews

Had an experience with American Residential Services?   Submit review ›
American Residential Services
Main address: 965 Ridge Lake Blvd 38120-9401 Memphis TN
888-762-7752, 866-803-0879, ,
  • 12 complaints
  • $10.4K claimed losses
  • $866 average
  • Show More
Had an experience with American Residential Services?
Submit review › Submit review ›

  • Dec 18, 2013
  • Professional Services
  • Houston, Texas
  • Overcharge
  • 27

I called ARS to replace a GE Oven Igniter and Technician wanted to charge 210.00 after Senior Citizen Discount. The rep that scheduled the appointment told I would be eligible for Senior discount and could use the $50.00 coupon. I wrote the BBB and service manager replied to BBB with an entirely different explanation. Therefore, I purchased my part from GE and call them to replace it. Paulo (rep)... Read more

Was this review helpful? 0 2

  • Aug 16, 2013
  • Cleaning Services
  • Cleaning Services
  • 1
  • 68

asked home depot to see my AC unit because it would not cool anymore...did not know HomeDepot would send ARS....smooth scam artists...! first charged me 79 USD for seeing the trouble...guy suggested coil cleaning...another guy came charged 1265 USD and supposedly cleaned the unit and coils which "were obstructed"?? after leaving...the unit still does not work! will take them to court if I have... Read more

Was this review helpful? 1 3

  • Jun 24, 2013
  • Plumbing
  • Orlando, Florida
  • Unit
  • 60

Ars sold us a ac unit and installed a much cheaper unit Charged us for work that was not done because it was easyer to do it the other way and when hooking up the fan in the airhander unit blow the fues in half of my house. The next day when it got to 84 in the house a tech came out and added fron-didnt help. The next day when it got to 84 again another tech came out and took feon out and told... Read more

Was this review helpful? 2 0

  • Jun 03, 2013
  • Ex Employees
  • Employment
  • 1
  • 84

Ars not a great company to work for. First of all, 16 hour work days, 5 days a week is slavery work. General manager does not care about employees unless they make a lot of (rip off) money for the company. Plumbing manager is disrespectful, speaks at a 5th grade education. With the way he speaks to his employees, its hit or miss. Its either he doesn't like you and your screwed or he likes you and... Read more

Was this review helpful? 1 1

  • Dec 19, 2012
  • Household Services
  • Midlothian, Virginia
  • Kitchen Aid Dishwaser
  • 80

Vendor couldn't fix - said he needed a part. Couldn't get part, told me I would have to contact Angie's List since he wasn't honoring the $129 "deal". So I am out $129 as you guys take your friggin time to reimburse me, though we called the very day this happened to cancel membership and get refund. BTW We called Sears, they fixed in less than hour, NO PART required, $119 for entire service... Read more

Was this review helpful? 1 1

  • Jun 23, 2012
  • Household Services
  • Leesburg, Virginia
  • Goodman Capf3030B6Ba
  • 1
  • 152

In 2009, ARS installed a 2.5 ton A/C evaporator coil inside my house when there's a 3.0 ton condenser unit outside. A smaller indoor coil doesn't allow the freon to fully evaporate. Remaining un-evaporated freon returns to the compressor unit causing damage to the compressor motor valves. Air conditioning systems with R22 freon should last 15 to 20 years. You won't know there's a problem until... Read more

Was this review helpful? 0 0

  • Jan 26, 2011
  • Repairs
  • Denver, Colorado
  • 11
  • 179

American Reidential Services in Denver area did a furnace service at my house Monday. They said the furnacce was overheating/cycling off because of a big crack in the heat exchanger and carbon monixide was at dangerous levels. My furnace was condemned. They gave me a bid of $3862 to replace it. Since I've been unemployed the last 3 years, I decided before signing the contract to look for... Read more

Was this review helpful? 2 0

  • Dec 02, 2010
  • Utility
  • Dallas, Texas
  • Home Heater
  • 1
  • 115

Ameerican Residentail services, Starts with a minor plumbing job, sink stopped draining, then air conditioning needs attention, then heater beyond repair, in the 10k dollar repair we get a box of AC filters which after 3 months still have not showed up. pissed, pissed, pissed ,pissed, pissed, pissed, of, off, off, off,off off off off, pissed pisd pisd pisd pisd, pisd, pisd, pisd, pisd, pisd,... Read more

Was this review helpful? 2 0

  • Oct 26, 2010
  • Household Services
  • Washington, District Of Columbia
  • Plumbing
  • 1
  • 103

I had some plumbing work done and was not satisfied that it was done correctly for everytime I went into the bathroom there was a little pool of water underneath the supply stop where it goes into the toilet. I called into the Raleigh North Carolina office where I originally booked the appointment and they ultimately put me through to one of the managers named Larry Murais. He was completely rude... Read more

Was this review helpful? 0 0

  • Sep 13, 2010
  • Repairs
  • Wilmington, Delaware
  • Hvac Repair
  • 69

ARS-American Residential Services - charges an exorbitant 'parts' charge rather than time and materials. They replaced a capacitor and relay and charged my 87 yo mother $681 and then tried to sell her a new unit to boot. Stay away from these guys! Use a company that charges time and materials. With ARS, you'll get a novice repair man with incentives to put in parts you don't need. The more... Read more

Was this review helpful? 0 0
You are reading about American Residential Services.
Filing a new complaint about