Product: American Residential Services Air Conditioner Repair Clear all filters (6 of 6 reviews match)
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American Residential Services in Austin, Texas - Work done

1.0
Details
They are not a good com. I pay $ 800.00 to get fix they not fix it I went to com.they got fix 195.00. Donot use a.r.s. in austin tx
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Review
#1265770 Review #1265770 is a subjective opinion of poster.
Service
American Residential Services Air Conditioner Repair
Reason of review
Problems with payment
I have a 2-zone heat/cooling system. One zone was working fine; the other not at all. The Carrier zoning board showed a short (yellow light). I called ARS to see what caused the short and if they could fix it. It was January 3rd and cold with no heat downstairs. ARS...
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1 comment
Anonymous
#1439833

Thank you for sharing your experience. ARS/Rescue Rooter strives to provide each customer with an exceptional service experience and we would like to discuss your specific situation further. Please contact us directly at ARS/Rescue Rooter Corporate Customer Relations at 866-803-0879.

Review
#1199699 Review #1199699 is a subjective opinion of poster.
Service
American Residential Services Air Conditioner Repair
Reason of review
Order processing issue
So Friday I had to call because my 1 year old air conditioner stopped working, so I called and a tech came to my home to tell me, that the motor needed to be replaced and it was going to cost $300.00, and basically I had to wait until Monday afternoon to get them to...
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Review
#1113850 Review #1113850 is a subjective opinion of poster.
Service
American Residential Services Air Conditioner Repair
Cons
  • No call back
Reason of review
Warranty issue
Loss
$76
Preferred solution
Full refund

American Residential Services - Ripped off new ac for hoise2

American Residential Services - Ripped off new ac for hoise2
Purchased new acfor house in 2016. They actuallyinstalled a 2015 unit but altered the sticker on it by changing the 5 to a 6 so shady. Have had problems with ac from day one. Had it serviced 9 times. I cant trust this unit..they r xonstantly changing parts. I want a new unit but they refuse to replace this defective one. I have wasted 6000
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Review
#1071364 Review #1071364 is a subjective opinion of poster.
Service
American Residential Services Air Conditioner Repair
Reason of review
Bad quality

American Residential Services - Tried to take advantage of us

1.1
Details
Called for service. Took off work never showed complained to Home Depot and took two days to show. Said we needed a new ac have a train unit never issues kept saying this and that was wrong sent them on their way never again. I believe our age made us look *** and their cost for Freon was double everyone else's prices. Home Depot should change contractors really fast
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Review
#1047591 Review #1047591 is a subjective opinion of poster.
Service
American Residential Services Air Conditioner Repair
Reason of review
Poor customer service
1.7
Details
RIP OFF alert.As an uneducated AC HVAC guy, this company has been able to swindle almost ten thousand dollars for unnecessary equipment. Two years ago they replaced the majority of my AC unit, everything but the furnace. This summer, they told me a needed a new furnace...
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2 comments
Anonymous
#1254754

This company needs to be investigated! There seems to be a concerted effort by ARS to hide the real consumer experiences and reviews.

Thank you to those for sharing their real world experience with ARS and for alerting others to avoid this business.

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Review
#893439 Review #893439 is a subjective opinion of poster.
Service
American Residential Services Air Conditioner Repair
Reason of review
Pricing issue
Loss
$7000
Preferred solution
Let the company propose a solution

Contact American Residential Services Customer Service

Mailing Address:
American Residential Services LLC
965 Ridge Lake Blvd Suite 201
Memphis , TN 38120-9401
USA
Phone:
(888) 762-7752
All American Residential Services Contacts