After spendind $7000 on a new ac a few years ago, i called this week to get service. I asked if i was covered under warrwnty.
They said i was 100% civered for parts and labor. Then when they got here, 5 minutes later the mechanic said i have a freon leak and would cost $257 to find the leak. More to fix it and then more to add freon. I told him they said i was covered for parts and labor.
He said that the labir warrenty expired. He was rude. Told me to sign for the job or he was leaving. I called his boss and she said she would get right back to me and she was sorry for his behavior.
I am still waiting three hours later.
I called twice so far. Terrible company
Product or Service Mentioned: American Residential Services Repair.
Reason of review: Poor customer service.